Revamp infrastructure

Created By: Dennis Anfossi
Date: 01/01/2017
Client: Redacted for Privacy
Categories: System

Collect and rationalize user needs
Contribute to the analysis and definition of business processes
Contribute to the definition of the functional and architectural requirements of information tools
Contribute to the management of change due to the introduction of new information tools
Define and manage the budget allocated to Information Systems
Define methodological and technological reference standards
Define metrics (KPI, SLA) for evaluating internal efficiency and that of software and service providers
Organize and manage the daily functioning of information systems, optimizing internal resources and contracts with external suppliers
Organize and manage the flow of information based on experience, facilitating the use of technology in the information complex
Install and configure new hardware/software on both the client (host) and server sides.
Define and implement the domain or in any case the network architecture.
Respond to the needs of the facility management
Get the best possible performance with the available hardware (resource optimization).
Perform appropriate or desired system configurations in respective configuration files.
Manage user accounts.
Plan and verify the correct execution of operations
Apply necessary patches and updates
Make the services associated with the system constantly available to users
Analyze log files
Remedy problems/faults through troubleshooting techniques
Monitor network structure and equipment * Answer user questions
Collaborate with IT vendors.
Develop information system documentation.